For the weekly videos, I now tell a story. I’ve realized that for me, and I think for many people, a story is what holds my attention and makes a point most powerfully.
This week’s story: That unreasonable demand might not be so unreasonable.
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As I explain in the video, I read this story about Van Halen in Chip and Dan Heath's fascinating book, Decisive: How to Make Better Choices in Life and Work, which I highly recommend.
How about you? Have you ever shook your head over someone's unreasonable demand, only to discover that there was a very sound reason for it?
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