For the weekly videos, I now tell a story. I’ve realized that for me, and I think for many people, a story is what holds my attention and makes a point most powerfully.
This week’s story: We've all done it.
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Have you had this experience--when someone says just the right thing in a difficult situation? I have a lot of trouble finding the right words, and feel so gratified when I hear someone get it right.
If you want to read more along these lines, check out…
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One Last Thing
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