Story: We’ve All Done It.

For the weekly videos, I now tell a story. I’ve realized that for me, and I think for many people, a story is what holds my attention and makes a point most powerfully.

This week’s story: We've all done it.

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Have you had this experience--when someone says just the right thing in a difficult situation? I have a lot of trouble finding the right words, and feel so gratified when I hear someone get it right.

If you want to read more along these lines, check out…

Happiness challenge: Saying the right thing.

Speaking of saying the right thing, here are three situations that have me stumped.

8 tips for finding the right thing to say in a difficult situation.

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One Last Thing

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